Our Privacy Policy

Overview: data collection on our website

What data do we collect and how do we collect your data?
Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form.
Other data are collected automatically by our server provider's IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website and normally deleted after a short time.

What do we use your data for?
Part of the data is collected to ensure the proper functioning of the website and monitor it against abuse. Other data can be used to analyze how visitors use the site. Other data (e.g. your email address) is only collected for specific services you may request from us (e.g. newsletter, booking a tour and so on).

What rights do you have regarding your data?
You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.

Analytics and third-party tools
When visiting our website, statistical analyses may be made of your surfing behavior. This happens primarily using cookies and analytics. The analysis of your surfing behavior is usually anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.
You can object to this analysis. We will inform you below about how to exercise your options in this regard.

Types of data collected

Server access log files:
The website provider (*) automatically collects and stores information that your browser automatically transmits to us in "server log files". These are:

- Browser type and browser version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- Your IP address

These data will not be combined with data from other sources. These data are mainly used for basic statistical purposes and to monitor the network for hacking attacks or other abuse.
This is an example entry a visit of a page could leave in our log files: - - [15/Jan/2018:11:37:50 +0100] "GET /privacy.html HTTP/1.1" 200 15063 "-" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_1) AppleWebKit/600.1.25 (KHTML, like Gecko) Version/8.0 Safari/600.1.25"

It includes the IP (in this case, a network node from the CDN provider CloudFlare that forwarded your request), date and time the server sent out the html response (the page you look at in your browser), the specific page address (in this case, the ".../privacy.html" page), protocol (HTTP/1.1) and response code (200 = success), byte length (15063) and the type of browser that sent the request (e.g. Safari in this example).

The server access data is deleted automatically after a short amount of time (14 days on our origin server).

The basis for data processing is Art. 6 (1) (f) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

(*) Note on our website providers:
We don't run the server hosting the website ourselves, but through reputable providers who put industry-standard measures in place to protect the data stored on their systems and are fully compliant with DSGVO.
These include Hetzner GmbH (privacy policy), Mittwald GmbH (privacy policy), CloudFlare CDN (privacy policy).
Contact forms
Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.
We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.
We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.
Registration on this website / online accounts
You can register on our website in order to access additional functions offered here (e.g. submit pictures to our "Photo-of-the-Day contest"). The input data will only be used for the purpose of using the respective site or service for which you have registered. The mandatory information requested during registration must be provided in full (normally, these are username, email and a password). Otherwise, we will reject your registration.
To inform you about important changes such as those within the scope of our site or technical changes, we will use the email address specified during registration.
We will process the data provided during registration only based on your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.
We will continue to store the data collected during registration for as long as you remain registered on our website. Statutory retention periods remain unaffected.
If you would like to receive our newsletter, we require a valid email address as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive this newsletter.

These data are stored in our secured internal database where only we have access and we only use your data in order to send you the newsletter and/or enable you to log in and perform certain tasks only logged-in users are allowed to do (e.g. upload pictures to our Image Pool for the "Photo of the Day" series.
You can opt-out from the newsletter, remove your account, request to have your data copied to you or deleted it any time.

No additional data is collected or is only collected on a voluntary basis. We only use this data to send the requested information and do not pass it on to third parties.

We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1) (a) DSGVO. You can revoke consent to the storage of your data and email address as well as their use for sending the newsletter at any time, e.g. through the "unsubscribe" link in the newsletter. The data processed before we receive your request may still be legally processed.

The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted. Data we have stored for other purposes (e.g. email addresses for the members area) remain unaffected.
Buying things or services, e.g. tours:
When you buy something from our online shop or book a tour with us, we will need more or less detailed personal data as needed to complete a transaction: typically, this includes your full invoice address, a telephone number to reach you, an email, your birthday, nationality and similar standard information.
For legal and bookkeeping reasons, we are required to keep some or all of these data, or documents where they appear (e.g. invoices) for a minimum of the legal retention period. In Germany, this varies from 2-10 years, depending on the nature of the data. Invoices will need to be kept for 10 years.
After the retention period has passed, we delete all documents permanently.


As almost all websites, we use cookies to enable or improve functionality of the website as a whole, in particular allowing you to connect with social media and enabling 3rd parties to show customized advertising.

What are cookies?
Cookies do not harm your computer and do not contain any viruses. A cookie is a small text file that a website instructs your browser to save on your computer or mobile device when you visit the site, and to resend to the server on your next visit. It can be used to store and exchange various information between your browser and the website.
Examples include site-wide preferences (language, font size etc) or to remain logged in over a period of time.

This is the cookie we use for the domain www.volcanodiscovery.com: "cookieconsent_granted_general:yes". It is saved on your browser when you agree to allow cookies on websites of volcanodiscovery.com. When you load the website a second time, the code of the website instructs your browser to check whether this cookie is present or not: if not, the browser will not be able to use any services that need cookies to function (e.g. perform a login), and continue to show the overlay window asking for permission.
The other cookies our website stores on your browser are indicators whether a certain 3rd party service (see below list) should be enabled or disabled.

How to control cookies
You are in full control over which cookies are stored on your device if you use a reputable browser (e.g. Firefox, Chrome, Safari, Internet Exporer etc). The implementation varies from browser to browser, but you can normally adjust the settings looking into the browser's settings under "privacy".
There, you can control and/or delete cookies as you wish - for more details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and some functionalities may not work.

Own cookies

This website uses cookies necessary for security and anonymous site usage statistics (related to google analytics, see below to adjust settings), and user-preferences only. We don't store any cookie data on our end. On modern browsers, most cookies are only stored as "local storage" on your computer and not sent out when requesting a web page.

The only case we need to use a cookie on the receiving end is if you are a registered user that can log-in or if you have paid a donation to support us (e.g. in order not to see advertising).
In these cases, a cookie is used and is necessary for the site to recognize you as a user with special privileges. In detail, the process is as follows:
When you log into our website or after you send us a payment, our server sends your browser a unique string code that contains a digital fingerprint of your session. If your browser sends this cookie back to our server (which it will do automatically in standard configurations), our server can recognize you and send you a personalized response only you can see. We do not track your visit on the website or any other information this way. Log-in cookies are short-lived and are deleted as soon as you log out or after a few hours of inactivity.

3rd party cookies

Data collected through third party cookies
A number of 3rd party elements (=anything not hosted on servers controlled by us such as a sharing button, a video etc) are usually present on this website in order to provide additional functionality. The most common include facebook, google, youtube, amazon, twitter, the sharing service addThis, online advertisers (see below for full list).

We do not collect any data from or through these 3rd party services ourselves.

However, by visiting this website with all features enabled, you give us permission to show you resources from 3rd parties as well, who can (and usually do) store their own data about your request to include this resource from our site: this is especially true if you have accounts with them and even more if you are logged in with them and choose never to log out, i.e. keep their cookies on your browser even after you leave their websites:

By loading these elements - e.g. the facebook button, or a youtube video on our website, your browser will connect to the service to request the logo image, video etc. In standard configuration of your browser, it will also send out the cookie you have from them along with the standard http header information described above (IP, time, browser, the page that embeds the resource etc). This way, the 3rd party service can know which site you are visiting, in this case, our website. The purpose is in most cases to be able to send you personalized advertising.
Unfortunately, we have no way of controlling what 3rd parties exactly do with your data and explicitly deny any responsibility for this. Please read their individual policies about privacy if you're in doubt.

3rd party services that may be used on this website:
Please note that a given page may or may not use any of the mentioned services.

Website statistics

  • Google analytics | click to show info
  • Allow Disallow
    (website statistic tool from google)

    Social media

  • Facebook social media plugin | click to show info
  • Allow Disallow
    (like / share buttons, comments, page plugin)

  • ShareThis social media share buttons | click to show more info
  • Allow Disallow
    (social media sharing)

    Interactive content

  • Embedded posts from Twitter | click to show info
  • Allow Disallow
    (social media platform)

  • YouTube | click to show info
  • Allow Disallow
    (embedded videos)

  • Vimeo | click to show info
  • Allow Disallow
    (embedded videos)

  • Embedded posts from Facebook | click to show info
  • Allow Disallow
    (videos, photos, posts from Facebook)


    California Consumer Privacy Act (“CCPA”)

    Under CCPA, Californian residents have the right to declare their preferences on the sale of data for advertising and marketing purposes. If you wish to change your preferences, click this link to launch our preference portal.

    Advertising Partners

    Below, we list the partners we use for advertising on some or all sections of our site. To change your preferences for this site, click here.

    Google Adsense
    We use Google's Adsense program to show advertising. To learn more about them visit Google's privacy policy about advertising.

    We use Publift to show advertising. To learn more about them To learn more about them visit the Publift privacy policy.

    Copyrights: VolcanoDiscovery / VolcanoAdventures or sources as noted.
    Use of material: Text and images on this webpage are copyrighted. Further reproduction and use without authorization is not consented. If you need licensing rights for photographs, for example for publications and commercial use, please contact us.

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